Places to Look for Instructions
The Student Handbook is a treasure trove for information about how students, mentors, and the administration all work together.
The Foundations course (RS450) is the first course students take and must be completed before they may register for any other course. It remains open for all students to review. It provides instructions for using Logos and Zotero.
Help with Logos
If you are looking for help with Logos software, Logos has great videos for students in partner institutions like Redemption Seminary. www.logos.com/student-training
Help with Google Docs
Google has a great search function 😁. Often you can type a question in the Google search bar at Google.com and the first result will answer your question. Google also has a support forum. There are also Google Doc video tutorials on YouTube.
Help with Zotero
We recommend and provide some training for students to use Zotero (no cost for students) for their reference manager. At the master’s level, it is important to use some type of manager to keep track of citation sources, quotes, and personal commentary on resources. Zotero can be an excellent tool for that. There are many tutorials for performing various tasks in Zotero on YouTube. Zotero also has a support forum for users. It also has a thorough online manual organized by topics with a quick start guide, a knowledge base, and a place with frequently asked questions.
If you find yourself having difficulties with Zotero, please don't let it slow you down. You are welcome to use any other system to manage sources and references. Zotero works best with the Firefox browser.
Contacting Others for Help
We encourage you to interact with the Redemption community on the Redemption Seminary forum in Redemption's Official Discord server (group) where students and faculty stay in communication and assist each other. For Discord, you will need to create an account first if you don't have one and then click on this invite link to join the Redemption server: https://discord.gg/Qw4J6zBST7.
Other students are amazing resources to provide advice and answer the whole range of questions. Feel free to post questions to other students and the whole Redemption community at https://faithlife.com/redemption-seminary/activity
If you have questions about Logos Bible Software, there is a great forum with very helpful users who have the experience and generosity to answer most questions about using Logos: https://community.logos.com/forums/
You also can email or call Logos customer support for help at customerservice@faithlife.com or (800) 875-6467. This is where to go if you have questions specific to your account about accessing Logos resources.
Email registrar@RedemptionSeminary.org with questions about registering with a mentor, your tuition plan, or your student file. Please direct questions about the course or curriculum content to mentors. Part of building your Course Portfolio for each course is noting questions you have about the course content. Your mentor can provide guidance with respect to your work within a course when you eventually meet in a home stretch term. Between each home stretch term there is at least one week of break. This is when we can review how things are going in each course and make corrections and improvements to curriculum. If you have a list of items that could help improve the course you took please submit them to your mentor by the end of your home stretch term.